Frequently Asked Questions

Click Get Started and create a Partners in Parenting account and then register for the course.

No. Once you have created a Partners in Parenting account, you can log-in and log-out of the course as frequently as you would like. Your progress and answers to questions will be tracked and saved in-between sessions. Each course is active for 90 days.

Simply click the “Log-in” button in the header of this page and provide your username and password to access your account and all of the courses for which you are registered to complete.

Partners in Parenting courses work best on current versions of most major web browsers, including Chrome, Firefox, and Microsft Edge.

Yes, courses must be completed within 90 days of purchase.

Your certificate is available for reprint at any time. Just login to your account and access from there.

Login to your account and you can access your certificate from there.

Once you complete your course you will receive an email to download and print your certificate. You can also check My Account for access to your certificate.

Through the comprehensive wrap-around services of Families First, we provide equitable access to resources for families and individuals in need of them the most. For 131 years Families First has served the local community and beyond, and with the launch of our new navigator care plan we are focused on building resilient families and communities. Our two-generation approach is grounded in strengthening resilience so that families can better cope with the stresses of everyday life and have the tools and resources to pick themselves back up when life’s challenges come their way.  To learn more visit and stay up to date on the resources and programming from Families First to help your family build resilience. Families First Sign Up

For all other questions, feel free to email us at